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Last updated: September, 2020.

We at SDH Network Pvt. Ltd. (being promoted and hereinafter mentioned as SpeedConnect) are committed to protect our each customer's personal information and stri¥e to maintain their pri¥acy. SpeedCon nect's Privacy Policy is designed and developed to address the pri¥acy and security of your personal information pro¥ided to us. We may also collect your personal information when you use our services or website or otherwise interact with us during the course of our relationship. We may obtain your consent for sharing your personal information in se¥eral ways, sUCh as in writing, online, through "click-through" agreements; orally, including through interacti¥e voice response; or when your consent is part of the terms and conditions pursuant to which we pro¥ide you ser¥ice.

This Pri¥acy Policy describes the personal information which we may collect for business purposes.

The definition of personal information:

"Personal information" is any information of the user that can be used to uniquely identify, contact, or locate a person, or can be used with information available from other sources to uniquely identify an individual. "

What we collect?

We may collect personal information from user in a ¥ariety of ways, including, but not limited to, when User accesses and uses the Ser¥ices and in connection with other activities, services, features or resources we make a¥aÏIabIe with the Ser¥ices. User may be asked for, as appropriate, name, email address, address, phone number, credit/debit card/UPI/Payment Wallet information, demographic information such as postcode, preferences and interests etc. We will collect personal identification from User only if they ¥oluntarily submit such information to us. User can always refuse to supply personal information, except that it may prevent them from engaging in certain Services related activities.

Why we collect your personal information?

We collect your personal information for a variety of purposes. These includes:
Your personal information may be used & analyzed for various lawful purposes including enrichment of ser¥ice experience. These include, but are not limited to:

  • Verification of your identity.
  • Response to your request for ser¥ice related queries or general assistance.
  • Working, maintenance and improvement of our products and services.
  • To anticipate and to resolve issues and concerns with our products and services.
  • To complete transactions effectively and to bill for products and services.
  • To perform market analysis and research and for business and operational analysis.
  • To promote and market our existing and new products and services which we consider may be of interest to you and may benefit you.
  • To adhere to legal and regulatory requirements for the prevention and detection of frauds and crimes.
  • To keep you informed about new products and services unless you do not want to receive our marketing messages.
  • Bill you for using our produCts or ser¥ices or to take the appropriate amount of credit from you.

Safeguarding Your Information:

  • Our Policy on Data Protection and Security
  • We do not sell your Personal Information to anyone for any unethical purpose.
  • We maintain Information about you in our business records while you are our customer, or until it is no longer needed for business, tax, or legal purposes.
  • We have implemented appropriate security controls to protect Personal Information while storing or transmitting.

Disclosure and Transfer of User's Personal Information

Internal Use: As explained in the above paragraph. SpeedConnect and its employees may utilize some or all d¥dÏIabIe personal information for internal assessments, measures, operations and related actÏ¥ities for providing best services to the user.

Authorized Third Parties by SpeedConnect: We may at our discretion employ, contract or include third parties ('Third Party' is a ser¥ice provider which also includes all sub- contractors, consultants and representati¥es of the Third party) who are/will be associated with SpeedConnect and are/will be invol¥ed in handling, managing, storing, processing, protecting and transmitting information on our behalf) for our strategic, tactical and operational purposes. Such agencies are ought to follow guidelines of the company for maintaining the secrecy of personal information.

We, however assure you that SpeedConnect does not disclose your personal information to unauthorised third parties which could lead to invasion of your privacy.

Government Agencies: We may also share your personal information with Government agencies or other authorized law enforcement agencies (if asked) for the purpose of verification of identity or for prevention, detection, investigation of frauds, cyber incidents or for other purposes.